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Students will find and select one of the following local small businesses: hair salon, nail salon, spa, shoe repair shop, picture framing business, engraving business, butcher shop, jewelry store, clothes alteration/hemming store. Other similar business may qualify but require instructor approval. Students will answer a list of assigned questions (Refer to grading rubric) related to the selected business. Incidental secondary research is recommended in order to familiarize the student with the chosen industry. In order to receive full credit for each question, students need to sufficiently support answers with relevant application of course concepts and theories.
The company we selected is “The Hockey Shop Source For Sports”, website is: https://www.thehockeyshop.com/
Please write down three part as follow:
1. Create a detailed QFD house of quality that analyzes the elements of the goods or services of the organization. Explain the relationship between all customer requirements, technical requirements, and target values.
2. What are the dimensions of quality placed upon the products/ services. Provide evidence.
3. Describe the Inventory Control methods used by the company. Describe which goods are being inventoried (inputs, finished goods, etc…) how often the goods are reordered, and where they are ordered from.
All detail which have been already investigated and need to include in the report are in the document uploaded. (part3,7,8,9 will be helpful)

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