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I already made my Capstone Paper, I’m done with my defense, but my panelist wanted me to add an action plan.
So, please make an ‘SMART’ (Specific, measurable, achievable, relevant, time-bound) action plans how I will implement CRM solution/software in our company.
You can use this cite as your basis: https://crm.org/crmland/crm-implementation
But please don’t limit yourself to that website alone. You can add any that you think will give us the best output.